Privacy Policy

At Sunrich Elite Sdn. Bhd.(“Sunrich”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

Personal Information: such as your name, email address, phone number, and shipping address when you create an account or place an order.
Payment Information: processed securely through our payment gateway (we do not store your full credit card details).
Usage Data: including your browser type, device information, IP address, and pages visited to help us improve your experience.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Send order confirmations and shipping updates.
Respond to customer service requests.
Improve our website and user experience.
Send promotional emails (only if you subscribe).

3. How We Protect Your Information

We use secure server technology and encryption to protect your personal data. Your information is accessible only to authorized personnel who are required to keep it confidential.

4. Cookies

Our website uses cookies to improve your browsing experience. You can disable cookies in your browser settings, but some features may not function properly.

5. Sharing Your Information

We do not sell or rent your personal data. We may share information with trusted third parties (such as payment processors or shipping providers) only to complete your order.

6. Your Rights

You can:

Request a copy of your personal data.
Ask us to correct or delete your information.
Unsubscribe from marketing emails anytime.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions, please contact us at:
📧 [email protected]
📍 P12A-2-3, 2ND Floor, LOT 12238, TRINITY HUB, JALAN DATUk TAWI SLI, KUCHING SARAWAK